Three years ago, after Mike Talbot’s wife, Seungah Kim, died in an accident, there was an outpouring of community support for the young father and his daughter, who was nine at the time. Among that support was a GoFundMe page and a TD Canada Trust account set up to gather donations for a funeral and other expenses.
More than $25,000 was raised through the GoFundMe page within 24 hours and that money that was turned over to the family, as promised. Talbot says the response was overwhelming and that “the community was, and still remains very supportive.”
However, he never learned who set up the TD account—that anonymous person didn’t contact him—nor did he receive any funds from it. And when he recently tried to track down if there had ever been funds donated to that account, and if there had been, why he hadn’t received them, he was horrified to discover that the account had been closed.
On Tuesday, March 12, he took to Facebook to try to gain some more insight.
Talbot’s Facebook post read: “TD account number 6343528 2664, which was set up as a trust account for donations for Seungah’s accident, has been closed, and any funds donated have disappeared. Someone profited from my wife’s death.”
Talbot told Doppler that “Facebook is my social media platform of choice. I was merely hoping to trigger someone’s memory. The post blew up more than I expected.” More than 100 people commented, offering advice and support, and expressing their own outrage.
Talbot said that when he contacted TD, he was informed that they could not disclose who set up the account and that whoever had created it would have had to sign off before Talbot could access any funds.
He added that he had contacted TD numerous times without finding a resolution, and that he was informed that the employee who had set up the account is no longer with the bank.
“What concerns me is the lack of concern by the bank,” said Talbot. “It’s something that bothers me every year, and it’s already a tough enough time of year for our family, so having to run around playing detective is exhausting.”
As of publication time, TD had not responded to Doppler’s requests for comment, but among those commenting on Talbot’s post was Susan Henderson, a former TD Bank manager, who wrote, “Actually an account like that can’t be signed off, it must be closed by the person opening and the funds dispersed according to how the account holder intended.”
As Talbot has never been granted access to the account, he told Doppler earlier this week that he didn’t know if there were ever any funds in the account. He just wanted answers. “It’s been a more than frustrating experience. I would love some closure on all of this.”
He added that this ordeal has been difficult for him and his daughter, as they are just trying to move on from the tragedy. “We are doing well enough, but the accident really changed both of us. Gina will be seeing a therapist at some point for an assessment and/or treatment. We’re coping as best as we can, but it’s difficult.”
Today, he finally got an answer. Talbot received a call from the Huntsville branch of TD Canada Trust informing him that there was a bank draft waiting for him. It was for $2,832.
“This was never about the Huntsville branch,” he wrote in a message to Doppler. “I still don’t know who started and who donated, but I will thank the community… Still confused but feeling better that people’s intentions were carried out.”
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