The District of Muskoka contracts Waste Connections Canada (formerly Progressive Waste Solutions) to provide for curbside collection services in Muskoka.
Last week, some collection routes on Wednesday and Thursday were not completed due to extreme heat with temperatures exceeding 35 degrees. This made conditions unsafe for Waste Connections Canada staff to complete these routes in full, despite working late into the evening.
Waste Connections Canada sent out crews on Saturday, July 7, to the roads and streets that were missed, but they were unable to complete all missed areas due to limited crews. They are addressing the remaining missed roads from the special Saturday collections as a priority today. Anyone who still has material at the curb or who was missed, should report it to Waste Connections at 705-645-4453 to schedule their pick-up.
Residents with curbside collection concerns should contact Waste Connections Canada directly at: 705-645-4453.
The District apologizes for the inconvenience caused and is working with Waste Connections Canada to avoid similar situations in the future and improve communication to the public. Residents are encouraged to sign up for service alerts that may affect their waste and recycling collections in the future due to unforeseen circumstances.
Residents can sign up for service alerts through the District’s Online Collection Calendar Tool at www.muskokarecycles.ca.
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