A message from the Ontario government
The Ontario government has introduced the option for people to receive digital reminders – including email, text or voicemail – to renew their licence plate stickers, driver’s licences and health cards. The new service will allow Ontarians the option to receive digital reminders 30 and 60 days in advance of their renewal date.
In response to the COVID-19 pandemic, expiry dates were extended on many products offered through Service Ontario on March 18, 2020, including licence plate stickers, driver’s licences, health cards, and Ontario Photo Cards. As a result, the government paused sending courtesy email and paper renewal reminders.
“To serve Ontarians better, our government has introduced this fast and user-friendly option that will help Ontarians stay on top of the renewal dates for their driver’s licences, licence plate stickers, and health cards,” said Ross Romano, Minister of Government and Consumer Services. “For the first time, most Ontarians can get reminders and renew their driver’s licences, licence plate stickers, and health cards without any wasted paper or time spent waiting in line. For those Ontarians who must complete their transactions in person, Service Ontario has introduced online appointment booking for many of its busiest locations to ensure people aren’t waiting unnecessarily in lines.”
Once they receive digital reminders, Ontarians can renew their documents through ServiceOntario.ca – where over 40 transaction services are available online, 24/7.
“Our government continues to ramp up delivery of in-demand digital services and drive online uptake of Service Ontario’s highest performing transactions,” said Kaleed Rasheed, Associate Minister of Digital Government. “We have a plan to deliver seamless digital services and are committed to make it easier for people to interact with government online, from the comfort of home during the COVID-19 pandemic and beyond.”
Enhancing Service Ontario’s online services is part of Ontario’s plan to improve the way people and businesses interact with government. Signing up for digital reminders is simple and fast at Ontario.ca/Reminders.
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