District continues to experience difficulties with waste collection

A message from the District of Muskoka

The District of Muskoka’s contracted curbside collection crews continue to experience difficulty completing routes. The District is advising that impacts to waste collection may occur in some communities.

In late July, the District of Muskoka reacted quickly to the situation by engaging additional curbside collection contractors to address these delays and to ensure residents receive the services they expect. As we continue to work through long-term solutions to restore collection reliability in Muskoka, here is what you need to know.

What You Need to Know Now:

• Set material at the curb as normal, no later than 8 a.m. on your regular collection day
• If not collected, please check for potential impacts in your area and set back out on your next regularly scheduled collection day the following week
• You can report missed collection to via the online form at muskokarecycles.ca or submit a service request via the Muskoka Recycles mobile app. You can also call 705-645-6764 during regular business hours or email [email protected]
• Weekly curbside limits can be delivered to any licensed waste facility in Muskoka at no charge; many are open until 8 p.m. on Sundays until the end of September.

How to Stay Updated:

The District is working hard to provide reliable, consistent waste collection to residents in Muskoka. We are moving quickly to resolve issues that may result in immediate impacts or collection changes.

• Follow the @DistrictMuskoka on social media
• Updates and information always available at muskokarecycles.ca
• Download the District of Muskoka’s “Muskoka Recycles” mobile app

The District of Muskoka appreciates the understanding of our community as we seek solutions. For more information, please visit our website at muskokarecycles.ca.

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