Muskoka Algonquin Healthcare (MAHC) is proud to announce it has received the Patient Advocacy Award from SeamlessMD in recognition of the organization’s commitment to patient-centred surgical care and innovation.
The award was presented during the SeamlessMD Conference held in Toronto in May. Surgical Transition Nurse Shannon Hubbard attended the conference on behalf of MAHC and accepted the award.
MAHC implemented the SeamlessMD platform three years ago to enhance preoperative education and better support patients throughout their surgical journey. The digital platform provides patients with timely information, reminders, and educational resources before and after surgery, helping them feel informed, prepared, and supported throughout their care experience.
“As healthcare continues to evolve, supporting patients beyond the walls of the hospital is increasingly important,” said MAHC President and CEO Cheryl Harrison. “This recognition reflects MAHC’s commitment to improving the patient experience through innovation, education, and compassionate care.”
As Surgical Transition Nurse, Shannon Hubbard has played a key role in the program’s success. She supports patients through enrollment, guides them through the preoperative process, and monitors recovery progress following surgery, helping identify and address concerns early.
The SeamlessMD platform has contributed to improved communication, greater patient engagement, and stronger continuity of care for surgical patients across the organization.
MAHC congratulates Shannon Hubbard and the entire surgical care team on this achievement and their ongoing dedication to delivering high-quality, patient-centred care.
From Muskoka Algonquin Healthcare
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