Introducing MAHC’s Patient and Family Advisory Committee

Featured photo: MAHC Patient and Family Advisory Committee members (front row from left) Debbie Provan, MAHC Chief Quality & Nursing Executive Karen Fleming, Donna Denny, Aaron Goodchild; (back row from left) MAHC Executive Assistant Christine Loshaw, Tammy Purvis-Ford, Robert Martin, Trudy Franklin, HDMH Manager of Support Services Bev Leslie-Suddaby, Linda Shier, Pat Looker, Bill Paterson and MAHC Chief Executive Officer Natalie Bubela. Absent from photo is Brian Ferguson.

Muskoka Algonquin Healthcare (MAHC) is proud to introduce its new Patient and Family Advisory Committee, which met for the first time on January 18, 2017.

Building on MAHC’s vision to centre care around patients and families, the Patient and Family Advisory Committee is a way to bring the patient and family perspective into consideration when developing policies, programs and services. The committee also provides MAHC with another way to listen to our patients and improve their experience through a patient/family voice, and an opportunity for patients and families to assume an advisory role and actively participate in the development of new programs, facility changes, and new processes.

“We were very pleased to receive 15 applications over a month-long period in the fall,” says Natalie Bubela, Chief Executive Officer. “Through interviews of the applicants we explored why they wanted to be a member of our PFAC. We talked with them about the skills and qualities they would bring that would help them fulfill the role of a Patient/Family Advisor including sharing perspectives that would benefit other patients’ and families’ experiences.”

The committee includes 10 Patient/Family Advisors: Debbie Provan, Donna Denny, Aaron Goodchild, Tammy Purvis-Ford, Robert Martin, Trudy Franklin, Linda Shier, Pat Looker, Bill Paterson and Brian Ferguson, and members of MAHC’s administration. The committee is co-chaired by Chief Quality & Nursing Executive Karen Fleming, and Donna Denny. The committee meets monthly and report to the Senior Leadership Team.

For more information about the committee, visit mahc.ca and click on the “About MAHC” tab, then the Community Engagement section to find the Patient and Family Advisory Committee webpage.

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