As of 9:30 a.m. this morning, Sunday, December 1, 2024, thousands of customers were without power in the region. In Huntsville alone, there were more than 18,000 customers without hydro.
Hydro One says crews are working as quickly and safely as possible to restore power, and contractors and other agencies have been called in.
As outages occur, an estimated time of restoration will be determined for each incident once damage has been assessed. Outages can be reported by texting 92887 (WATTS), through the company’s outage map and app, or by calling 1-800-434-1235. Outage tools are updated every 10 minutes as updates come in from the crews on the ground.
Stay clear of any fallen power lines. If you spot a fallen line, keep at least 10 metres back, even if it does not appear to be live. Report it to 911 and call Hydro One at 1-800-434-1235.
For outage information on the move, download the free mobile app. Customers can also sign up in advance for text or email notifications at hydroone.com/outages.
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