{"id":62776,"date":"2019-03-02T09:27:04","date_gmt":"2019-03-02T14:27:04","guid":{"rendered":"https:\/\/huntsville.dopperonline.ca\/?p=62776"},"modified":"2019-03-02T09:32:32","modified_gmt":"2019-03-02T14:32:32","slug":"false-alarms-leading-the-way-in-increased-calls-to-fire-department","status":"publish","type":"post","link":"https:\/\/doppleronline.ca\/huntsville\/false-alarms-leading-the-way-in-increased-calls-to-fire-department\/","title":{"rendered":"False alarms leading the way in increased calls to fire department"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p>2018 was a busy year for area firefighters. Primarily with nuisance alarms.<\/p>\n<p>The Huntsville\/Lake of Bays Fire Department responded to 505 calls in 2018 versus 393 in 2017. While all areas increased, the number of false alarms increased by 26 per cent.<\/p>\n<p>&#8220;Alarms are starting to get out of control because more and more people are putting security-type alarm systems in their homes for insurance reasons,&#8221; said Deputy Chief Gary Monahan. &#8220;Some insurance companies offer a discount if you have a monitoring company.&#8221;<\/p>\n<div style=\"float: left; margin-right: 14px;\"><strong><broadstreet-zone zone-id=\"45658\" keywords=\"\" soft-keywords=\"true\" zone-alias=\"\"><\/broadstreet-zone><\/strong><\/div>\n<p>Typically with a monitoring company, the fire department is automatically notified when the fire alarm sounds.<\/p>\n<p>&#8220;We need to educate the public,&#8221; said Monahan. &#8220;We ask residents to test their alarms, but if they test it without notifying the monitoring company, the monitoring company automatically notifies the fire department.&#8221;<\/p>\n<p>The fire department is looking into an education component to help residents understand their responsibilities if they use a monitoring company.<\/p>\n<p>&#8220;People need to know more about security-type alarm systems,&#8221; said Monahan. &#8220;If we respond and the call is deemed preventable or a nuisance, the resident could be invoiced $495 a truck.&#8221;<\/p>\n<p>Monahan attributes part of the problem to short-term rentals.<\/p>\n<p>&#8220;If it\u2019s monitored, the renters generally aren\u2019t aware,&#8221; he said. &#8220;The monitoring company is trying to get in touch with a key holder, who is who knows where, and the fire truck is on its way. We knock on the door and people say, \u2018What are you doing here?\u2019 We don\u2019t want to start invoicing people $495 a truck every time their alarm goes off. We need to start educating the public.&#8221;<\/p>\n<p>Faulty and end-of-life smoke and carbon monoxide alarms also contributed to the increase. Monahan said the fire department receives calls for alarms that are chirping because the owner doesn\u2019t know what it means.<\/p>\n<p>&#8220;Everything comes back down to public education,&#8221; he said.<\/p>\n<p>Nearly 80 per cent of the alarm calls the fire department responded to were not legally required, by the building code, to have a monitoring company. Monahan said residential homes aren\u2019t required to have a monitoring company.<\/p>\n<p>&#8220;Home owners should talk to their monitoring companies to make sure if they\u2019re not first notified, then be aware that fire is coming and if it\u2019s deemed a nuisance or preventable they could be invoiced,&#8221; said Monahan. &#8220;They need to understand how the monitoring companies operate and who is the first contact. It\u2019s a good idea to have a first, second and even a third contact. If the monitoring company says fire is the first notified they might want to look at a different company.&#8221;<\/p>\n<div id=\"attachment_62786\" style=\"width: 942px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-62786\" class=\"size-full wp-image-62786\" src=\"https:\/\/media-doppleronline-ca.s3-accelerate.amazonaws.com\/2019\/03\/Huntsville-Fire-Department-5-year-call-trend.jpg\" alt=\"Huntsville Lake of Bays Fire Department 5-year call trend (Image: Huntsville Lake of Bays Fire Department)\" width=\"932\" height=\"585\" srcset=\"https:\/\/media-doppleronline-ca.s3-accelerate.amazonaws.com\/2019\/03\/Huntsville-Fire-Department-5-year-call-trend-300x188.jpg 300w, https:\/\/media-doppleronline-ca.s3-accelerate.amazonaws.com\/2019\/03\/Huntsville-Fire-Department-5-year-call-trend.jpg 932w\" sizes=\"auto, (max-width: 932px) 100vw, 932px\" \/><p id=\"caption-attachment-62786\" class=\"wp-caption-text\">Huntsville\/Lake of Bays Fire Department 5-year call trend (Image: Huntsville Lake of Bays Fire Department)<\/p><\/div>\n<p>Senior officer calls (burn complaints and power lines) along with fires, medical calls and rescue calls were also up.<\/p>\n<p>Among the calls the fire department responded to in 2018 were 37 fire events, 54 rescue calls, 59 tiered medical calls, 95 senior officer calls, and 164 alarm activations.<\/p>\n<p>&#8220;Three major storms went through our area last year, plus we were in extreme burn conditions for about three weeks,&#8221; said Monahan. &#8220;Even though the calls were up, we can actually look at it and say it was storm related. I don\u2019t think that\u2019s going to change. I\u2019m assuming we\u2019re going to get another three storms this year. There\u2019s no concern with fire calls. The alarms are more concerning.&#8221;<\/p>\n<p>Monahan said more call volume doesn\u2019t necessarily translate to a pay increase.<\/p>\n<p>&#8220;Costing-wise there was a small increase to part-timers pay, but you have to remember you could have 505 calls and they could all be one hour calls, or you could have 300 calls and 20 per cent are eight hours long. So it\u2019s not based on calls, it\u2019s based on hours worked,&#8221; he said.<\/p>\n<p>As far as affecting municipal budgets, Monahan said the fire department would need a massive increase in calls year after year.<\/p>\n<p>&#8220;If I showed a massive increase this year and a massive increase in hours next year then we would have to look at it,&#8221; he said. &#8220;But we had a massive increase (in hours) in 2015, then it went back down, then it started to climb again. So budget-wise it\u2019s not affecting us.&#8221;<\/p>\n<p>If residents have any concerns or questions when it comes to alarms or monitoring services, Monahan encourages them to contact the fire department.<\/p>\n<p>&#8220;I don\u2019t want people not to call 9-1-1 because they\u2019re afraid they\u2019re going to get an invoice. Call 9-1-1, but look more into your monitoring company and know who the first contact is,&#8221; he said. &#8220;We\u2019d rather educate than invoice residents.&#8221;<\/p>\n<p style=\"text-align: center;\"><strong>Don\u2019t miss out on Doppler! Sign up for our free newsletter <a href=\"https:\/\/doppleronline.ca\/huntsville\/dont-miss-out-on-doppler\/\"><u>here<\/u>.<\/a><\/strong><\/p>\n<p style=\"text-align: center;\"><broadstreet-zone zone-id=\"45657\" keywords=\"\" soft-keywords=\"true\" zone-alias=\"\"><\/broadstreet-zone>\n","protected":false},"excerpt":{"rendered":"<p>2018 was a busy year for area firefighters. Primarily with nuisance alarms. The Huntsville\/Lake of Bays Fire Department responded to 505 calls in 2018 versus 393 in 2017. While [&#8230;]<\/p>\n","protected":false},"author":548,"featured_media":48203,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[10],"tags":[26],"class_list":["post-62776","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-breaking"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>False alarms leading the way in increased calls to fire department - Huntsville Doppler<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/doppleronline.ca\/huntsville\/false-alarms-leading-the-way-in-increased-calls-to-fire-department\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"False alarms leading the way in increased calls to fire department - Huntsville Doppler\" \/>\n<meta property=\"og:description\" content=\"2018 was a busy year for area firefighters. Primarily with nuisance alarms. The Huntsville\/Lake of Bays Fire Department responded to 505 calls in 2018 versus 393 in 2017. 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