{"id":154459,"date":"2024-05-09T15:15:28","date_gmt":"2024-05-09T19:15:28","guid":{"rendered":"https:\/\/doppleronline.ca\/rwddev\/?p=154459"},"modified":"2024-05-10T07:37:19","modified_gmt":"2024-05-10T11:37:19","slug":"cyber-attack","status":"publish","type":"post","link":"https:\/\/doppleronline.ca\/huntsville\/cyber-attack\/","title":{"rendered":"Town of Huntsville provides update on cyber attack"},"content":{"rendered":"\n<p><em>From the Town of Huntsville<\/em><\/p>\n\n\n\n<p>The recovery of the Town of Huntsville\u2019s systems after the recent cybersecurity incident is in the final stages. Thanks to the hard work of Town staff, there are now minimal impacts to municipal services. The final phase following the cyber incident is a detailed investigation into impacted data, which is currently ongoing and is a time-consuming process.<\/p>\n\n\n\n<p>\u201cI understand that the community is anxious for the details, however it is our responsibility to ensure that we act in the municipality\u2019s best interest throughout this incident and the resulting investigation,\u201d said&nbsp;Denise Corry, CAO at the Town of Huntsville.&nbsp;\u201cWe are still in the midst of the investigation and are limited in the level of detail we can provide at this time. We are committed to disclosing as much information as possible once the investigation is complete.\u201d<\/p>\n\n\n\n<p><strong>What does \u201csystem recovery\u201d from this cybersecurity incident look like?<\/strong><\/p>\n\n\n\n<p>The ransomware attack on the Town of Huntsville that was discovered on March 10, 2024, had significant effects on the Town\u2019s computer systems, software, and files, which led to them being inaccessible for a period of time. The process to bring all impacted functions to full service has been onerous and required many steps and checks to ensure that each system was restored in a secure manner and was working as expected before being made available for use. Each application needed to be brought back online, any required files recovered, and then final testing of application functions. In many cases, such as the Town\u2019s GIS Mapping System, there are many interconnecting components that support Parks, Public Works, Building, and Planning, as well as external community members.<\/p>\n\n\n\n<p>As per the recent&nbsp;<a href=\"https:\/\/www.huntsville.ca\/en\/news\/municipal-service-update-april-25-2024.aspx\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline;\">Municipal Service Update<\/span><\/a>, thanks to the hard work and dedication of Town employees, all but one internal system and all external facing systems are now in operation. The outstanding internal system is the historical archival system, impacting access to various records such as building plans, by-laws, and other official documents. We continue to work on these delays and encourage residents to call Customer Service at 705-789-1751 if there are concerns about your service request.<\/p>\n\n\n\n<p><strong>What is involved in the detailed investigation into any data impacted by the cybersecurity incident?<\/strong><\/p>\n\n\n\n<p>The important final phase in the investigation of the cyber incident is the detailed investigation into the nature and extent of impacted data, which is currently ongoing. This process is a very time-consuming undertaking and, while we do not yet have a timeline for completion, it will likely be a matter of months.<\/p>\n\n\n\n<p>The Town is continuing to work with third-party experts to complete a comprehensive review as quickly as possible. Any individuals who may be found to have been impacted will be notified directly. We thank everyone for their patience and understanding as this detailed investigation is ongoing.&nbsp;<\/p>\n\n\n\n<p><strong>When will more information become available regarding the details of the cybersecurity incident?<\/strong><\/p>\n\n\n\n<p>The Town is sharing as much information as possible with the public regarding this cybersecurity incident. Due to the legal and security implications of the cyber incident and time-consuming nature of the resulting investigation, the municipality is limited in the details we are able to share.<\/p>\n\n\n\n<p>Once the full investigation into the cybersecurity incident has been completed, the Town will provide more detailed information to the community.<\/p>\n\n\n\n<p>We would like to thank the community for their patience and understanding while this matter is under investigation.<\/p>\n\n\n<h5 style=\"text-align: center;\">Don\u2019t miss out on Doppler!<\/h5>\n<p style=\"text-align: center;\"><strong>Sign up <a href=\"https:\/\/doppleronline.ca\/huntsville\/dont-miss-out-on-doppler\/\"><u>here<\/u><\/a> to receive our email digest with links to our most recent stories.<br \/>\nLocal news in your inbox so you don&#8217;t miss anything!<\/strong><\/p>\n<p style=\"text-align: center;\"><a style=\"background: #5cb85c url('https:\/\/d1iczxrky3cnb2.cloudfront.net\/red_logo.png') no-repeat 37px; color: #fff; text-decoration: none; font-family: Verdana,sans-serif; display: inline-block; font-size: 16px; padding: 15px 38px; padding-left: 75px; -webkit-border-radius: 2px; -moz-border-radius: 2px; border-radius: 2px; box-shadow: 0 1px 0 0 #1f5a89; text-shadow: 0 1px rgba(0, 0, 0, 0.3);\" href=\"https:\/\/donorbox.org\/support-huntsville-doppler\">Click here to support local news<\/a><\/p>\n<p style=\"text-align: center;\"><broadstreet-zone zone-id=\"45657\" keywords=\"\" soft-keywords=\"true\" zone-alias=\"\"><\/broadstreet-zone>\n","protected":false},"excerpt":{"rendered":"<p>From the Town of Huntsville The recovery of the Town of Huntsville\u2019s systems after the recent cybersecurity incident is in the final stages. Thanks to the hard work of Town [&#8230;]<\/p>\n","protected":false},"author":1904,"featured_media":154460,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[10],"tags":[],"class_list":["post-154459","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Town of Huntsville provides update on cyber attack - Huntsville Doppler<\/title>\n<meta name=\"description\" content=\"The recovery of the Town of Huntsville\u2019s systems after the recent cybersecurity incident is in the final stages.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/doppleronline.ca\/huntsville\/cyber-attack\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Town of Huntsville provides update on cyber attack - 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